Covid-19 Updates

Guidelines for Your Visit

To help prevent the spread of COVID-19, everyone inside our facilities are required to wear a mask. If you are experiencing cold or flu-like symptoms, we ask that you follow CDC guidelines and stay home. If you have symptoms and feel the need to speak with one of our physicians, call our appointment desk (206) 834-4100 and they can schedule a telemedicine appointment.

Read: COVID-19 AANMC Statement of Facts and Values


Bastyr has resumed in-person patient shifts. We are also continuing to conduct telehealth video visits

To discuss an appointment, please call 206-834-4100.


Teaching Clinic Phone Hours

Mon, Tue & Thurs: 8:30am-8:30pm

Wed & Fri: 8:30am-4:30pm

Sat: 8:30am-12:30pm

Private Practice Phone Hours

Mon - Fri: 8:30am-4:30pm


Dispensary Updates

In-store shopping, pick-up, or mail order available. We offer free shipping for a limited time on any order over $49. Handling/packaging fees apply.

Limit five (5) customers in the Dispensary at one time. Individuals must complete entry point screening, observe posted signage, maintain six (6) feet of physical distancing, and wear a mask over mouth and nose when indoor at the clinic.

Alternatively, non-prescription supplements may be purchased through our Wellevate online store at  


Naturopathic Medicine Dispensary: Monday - Friday from 9:00am-5:30pm for phone orders and pre-screened individuals to shop in store. 

Chinese & Aurvedic Medicine Dispensary: Monday - Friday from 9:00am-5:00pm for phone orders and pre-screened individuals to shop in store.


To Place an Order (Pick-up or Mail)

Call Naturopathic Medicine Dispensary: 206-834-4114

Call Chinese/Ayurvedic Medicine Dispensary: 206-834-4169


In-Person Pick-up

When arriving to the clinic for pick-up after placing your phone order, please call  then dial x6102 to reach the dispensary order pick-up line and a staff will bring your order outside.

Please note: Same day curb-side pick up orders cannot be processed within 30 minutes of closing.